Smart Lite Package

Recomended for: Small, local businesses that want: The essential website care from the Base/Light level, and An integrated AI chatbot to answer questions and capture leads, …without moving all the way up to the Silver or Gold tiers.

R899.00

Ideal for local service providers, clinics, salons, trades, and other small SMEs that want a professional, low‑maintenance online presence plus a “digital receptionist.”

Combines Light Standard – Web Essentials with a built-in AI chatbot and extended support/time.

KEY INCLUSIONS:

  • All features of Light Standard – Web Essentials:

    • Website built and managed on Hostinger.

    • SSL and backups validated.

    • External uptime monitoring and monthly function checks.

    • Monthly Website Health Snapshot email.

  • Integrated AI chatbot on the site:

    • Trained on the client’s FAQs and basic business info.

    • Answers common questions (hours, services, pricing ranges, directions, etc.).

    • Captures leads and sends them via email (or to a simple CRM where supported).

    • Focused on FAQ + lead capture, not complex transactional or system integrations.

SUPPORT AND TIME:

  • Support channels: Email and WhatsApp, Monday–Friday during business hours.

  • Response time: Within 1 business day.

  • Time allowance: Up to 60 minutes per month total for:

    • Website text and image updates.

    • Basic layout tweaks and minor UX adjustments.

    • Chatbot updates, new FAQs, and refinements to responses.

  • Monthly summary including:

    • Website status highlights (notable issues or fixes).

    • Chatbot conversation counts and top questions.

    • One recommended improvement for either the site or chatbot to help improve local visibility or lead quality.