Silver Growth - AI Copilot Package

Combines Silver Standard – Growth Ready with AI Chatbot integration and extra consultation time.

KEY INCLUSIONS:

• All features of Silver Standard – Growth Ready, including:

  • Business Essentials foundations (reliability, local presence, performance tuning, security, and lead monitoring).

  • Monthly structured growth review.

  • GA4 setup and basic goal/event tracking with analytics-driven recommendations.

  • Quarterly 30-minute strategy call.

ADDITIONAL INCLUSIONS (ON TOP OF SILVER STANDARD):

Integrated AI Chatbot (Growth-Focused):

• AI chatbot widget embedded on the website.

• Chatbot configured and trained on:

  • Core business information (services, FAQs, price ranges, policies).

  • Key website content and messaging, to keep answers consistent.

• Capable of:

  • Handling common questions (hours, pricing ranges, services, process, etc.).

  • Directing visitors to relevant product/service pages and key content.

  • Capturing leads (name, contact details, enquiry) and sending them via email or to a CRM where supported.

  • Handing off to human support channels for complex queries (e.g. “Here’s how to contact us directly”).

• Ongoing monthly tuning based on real conversation logs, focusing on:

  • Reducing repeated questions you don’t want to answer manually.

  • Improving answers that cause confusion.

  • Adding new FAQs as your services evolve.

“Growth + AI Snapshot” Monthly Summary:

• Combined website + chatbot summary each month that highlights:

  • Key website traffic and enquiry trends.

  • Top-performing pages and any notable drops.

  • Number of chatbot conversations and leads captured.

  • Most common questions asked in chat.

  • One clear suggested action to improve conversions, user experience, or automation – which might involve the website, the chatbot, or both.

SUPPORT AND TIME:

• Support channels: Email and WhatsApp, Monday–Friday during business hours.

• Standard response time: Within 1 business day.

• Time allowance: Up to 120 minutes per month total for both website and chatbot work, including:

  • Website content and layout updates.

  • Implementing growth-focused changes identified via analytics and chat logs.

  • Updating and refining chatbot answers, flows, and lead capture.

  • Short training and strategic advice on how to use both the site and AI assistant to support campaigns or offers.

• Strategic touchpoints:

  • Up to one 30-minute strategy call per quarter (website + AI combined) to review performance, refine messaging, and plan improvements.