Gold Standard – Scale Ready

Includes everything in Silver Standard – Growth Ready (and therefore all Business Essentials – Local, Leads & Security foundations) plus enhanced reliability, faster response times, more hands-on time, and focused checks on the revenue paths (e.g. checkout or booking flows).

KEY INCLUSIONS:

• All features of Silver Standard – Growth Ready, including:

  • Web reliability, security monitoring, and monthly health snapshots.

  • Local presence and Google Business Profile care.

  • Basic performance tuning and backup awareness.

  • GA4 configuration and event tracking with growth-focused monthly reviews.

ADDITIONAL GOLD-LEVEL INCLUSIONS (ON TOP OF SILVER STANDARD):

Enhanced Safety & Backups for High-Value Sites

• Requires a Hostinger hosting plan with daily backups for added safety.

• Before significant content or structural changes:

  • ZEUS uses Hostinger’s backup tools (and export tools if available) to create restore points.

  • Key store data (such as product catalogue, where exports are supported) may be backed up additionally.

• Aim: maintain a clear path to recovery if something goes wrong with an update or edit, minimising downtime and lost revenue.

Monthly Revenue Path Check

• A focused monthly test of the primary conversion path, such as:

  • Add to cart → checkout → payment → order confirmation, or

  • Booking form → confirmation page / booking confirmation email.

• Confirms key steps still work as expected after updates or platform changes.

• Small conversion-friction fixes (within the time allowance) can be implemented where appropriate (e.g. clearer button labels, simplified steps, improved error messages).

Quarterly Revenue UX Tune-Up

• Quarterly quick UX review of the main revenue-driving pages, for example:

  • Homepage and key landing pages.

  • Top product or service pages.

  • Checkout or booking pages.

• Identifies friction points (confusing layouts, missing trust elements, weak calls-to-action) and prioritises a small list of improvements.

Enhanced Uptime & Performance Monitoring

• ZEUS receives alerts if the site becomes unavailable or significantly slow.

• Response to investigate and act on alerts within the agreed support times (see below), coordinating with Hostinger support when needed.

SUPPORT AND TIME:

• Support channels: Email, WhatsApp, and phone, Monday–Friday during business hours.

• Response times:

  • Critical issues (site down, checkout/booking broken): Within 4 business hours.

  • Non-critical issues: Same business day.

• Time allowance: Up to 120 minutes per month for:

  • Content, product, and pricing updates.

  • Minor design and UX adjustments, particularly on key funnel pages.

  • Strategy calls about performance, funnels, seasonal campaigns, and future changes.

• Includes up to one 30-minute strategy call per quarter (voice/video) specifically focused on revenue paths, UX, and upcoming campaigns.