Gold - AI Automation & Support Package

Includes everything in Gold Standard, plus:

AI‑Powered Customer Support Chatbot (from R2,000+/month)

• Implement an external AI chatbot widget (e.g. Tidio, Crisp, Intercom, Chatbase) via script embed

• Train it on:

  • Your FAQs, products/services, policies

  • Basic store actions (order tracking links, booking links)

• Configure it to:

  • Answer repetitive questions 24/7

  • Guide users to the right product or service

  • Help start bookings or direct to contact form

• Ongoing monthly tuning based on real chats

Priority Block (Additional Hours) (+R1,750 per 5 hrs)

• 5 hours of flexible time per month (rollover for 1 month) for:

  • Custom landing pages or campaign pages

  • Integrations (e.g. connecting store events to email CRM via Zapier/Make)

  • Larger content revamps or promo campaigns